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Privacy Policy

Your pet's records are yours. Here is exactly what we collect, why, and the control you keep.

Last updated July 1, 2026

This policy explains how Vetta handles your information and your pet's health records. We have written it in plain English because a privacy policy you cannot read is not really a policy at all.

What we collect

We collect what we need to run Vetta and nothing we do not. That falls into three buckets.

  • Account details: your name, email, and password, so you can log in.
  • Pet and health data: the profiles, records, symptoms, and reminders you add.
  • Usage data: basic, privacy-respecting analytics about how the app is used, so we can improve it.

How we use your data

Your pet's data is used to give you guidance, keep your records in one place, and send the reminders you ask for. That is it.

We do not sell your data, and we do not use your pet's health records to advertise to you. We may use aggregated, de-identified data to improve the quality of our guidance, in a way that cannot be traced back to you or your pet.

When data is shared

Records are shared only when you choose to share them, for example when you send a summary to your vet. We use a small number of trusted service providers, for hosting and email, who are bound by contract to protect your data and use it only to provide their service to us.

We will disclose data if the law requires it, and we will tell you when we are allowed to.

Storage and security

Your data is encrypted in transit and at rest. We limit internal access to the people who need it, and we keep audit trails of access to sensitive records.

No system is perfect. If a breach ever affects your data, we will notify you promptly and explain what happened and what we are doing about it.

Your choices and rights

You are in control of your data. At any time you can:

  • Export your pet's full record as a PDF or file bundle.
  • Correct or delete any information in your account.
  • Delete your account entirely, which removes your data from active systems.
  • Turn off analytics and non-essential communications.

Children

Vetta is for adults. It is not directed to children under 13, and we do not knowingly collect their data.

Contact us

Questions about privacy go straight to a human. Email privacy@getvettalabs.com and we will get back to you.